Terms and Conditions

  • Alternate equivalent hotels will be arranged in case of Non Availability of Rooms.
  • Rates are valid on the given dates only.
  • Extras other than mentioned in the Itinerary should be paid directly by the guest.
  • Rooms in Munnar & Thekkady are Non Air Conditioned due to their high altitude.

Note:

  • In Kerala, all the Monuments & Museum are closed on all the Mondays.
  • Entry Tickets to Monuments, Museum & Wildlife Sanctuary are not included in the cost and the same cannot be pre purchased.
  • Booking will be confirmed only after receiving the advance payment and on availability of hotels mentioned.
  • Any extra bed/breakfast for kids which is not mentioned has to be paid directly by guest as per the hotel policy.

Cancellation Policy

  • Cancellation within 90 Days prior to the arrival date: 5 % Cancellation charge of the total package cost.
  • Cancellation within 30 Days prior to the arrival date: 50 % Cancellation charge of the total package cost.
  • Cancellation within 15 Days prior to the arrival date: 75 % Cancellation charge of the total package cost.
  • Cancellation within 10 Days prior to the arrival date: 100 % Cancellation charge of the total package cost.
  • For group bookings and December and January bookings, Cancellation depends on the hotel / houseboat policy.
  • Country Travel Mart assures world class products and services to its customers and our mission is to make our customer happy and satisfied. We believe in quality, service and reliability.